Customer Enrollment provides a guided process for onboarding a new customer. It supports processes involved in carrying out background checks on the customer, capturing country-specific KYC information, and ensuring policy compliance; also account origination and straight-through processing of requested services and facilities.

Features

Background checks on the customer including Internal Blacklist, Central Bank Rating, and AML are automated, with compliance approval flow.
Application form, contract, and other associated form templates are configured and generated in PDF format.
Single and Joint CASA and Fixed Deposit account opening support with request and processing of Debit Card, Cheque Book, Mobile and SMS Banking and other facilities.
Required documents, KYC business rules, account opening policy and checklist are enforced with support for compliance approvals.
Integration with Card Reader and Biometric capture devices as well as signature scanning and upload facility.

Reduced rejections and return rates with upfront background checks and checklists.
Reduced inefficiencies of redundant steps in application processes.
Increased sales with product recommendations tailored to each application's requirements.
Increase productivity with one unified onboarding process and a single application to work with.
Reduced complexity and turn-around times with integration of card reader and biometric capture functionality.